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Buying guide

Router UPS vs power bank

Both store power in a battery, but only one is built to keep a broadband hub running without interruption.

Side by side

The key differences for keeping a hub and landline working.

Router UPSUSB power bank
SwitchoverAutomatic, instantBy hand, after the hub goes off
Output12V for hubsUsually 5V USB
Calls in progressStay connectedDrop
Stays plugged inYesNot designed to

Automatic switchover

A UPS sits in line all the time and takes over instantly. A power bank has to be plugged in by hand after the power goes, by which point the hub has rebooted and dropped any call. In the dark, finding the right lead is harder than it sounds.

LineKeeper Hub Battery Backup unit with cables

LineKeeper™ Hub Battery Backup

4+ hours of backup · fits in 60 seconds · free UK delivery · 90-day money-back

From £89

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Voltage

Hubs need 12V. Power banks usually give 5V USB. Special 12V 'DC' power banks exist but rarely switch over automatically.

Verdict

For a landline, telecare alarm or video call you can't drop, a router UPS like LineKeeper is the right tool. A power bank is still useful for charging phones.

How long will the backup last?

LineKeeper has a 74 Wh battery. A typical UK broadband hub uses roughly 10 to 15 watts, which gives 4 hours or more. Powering a separate fibre box as well, or an older hub that uses more power, shortens that. Fewer connected devices make it last longer.

For comparison, providers only have to offer a solution that lasts at least 1 hour. Many UK power cuts, especially in storms, last longer than that.

What LineKeeper is poweringTypical runtime
Modern broadband hub only4+ hours
Hub plus separate fibre boxLess than hub alone
Older or high-power hubLess than 4 hours
Provider minimum (Ofcom guidance)1 hour

Is LineKeeper right for your home?

It's a good fit if: your phone now plugs into your broadband hub; someone at home relies on the landline or a pendant alarm; mobile signal is weak where you live; or you buy for a parent who lives alone.

It's not the right fit if: your hub's plug label doesn't say 12V; you need to power a computer, TV or fridge (LineKeeper is made only for hubs and fibre boxes); or your alarm already has its own mobile (SIM) connection and you don't use the landline.

Not sure? Try it for up to 90 days. If it doesn't suit you, send it back for a full refund.

How to fit it, step by step

  1. Charge it. Plug LineKeeper into the mains and let it charge fully. It stays plugged in from then on.
  2. Check the plug label. Look at the label on your hub's power plug. If it says 12V, LineKeeper fits.
  3. Connect the hub. Unplug the hub's power lead from the hub, plug it into LineKeeper, then plug LineKeeper's output lead into the hub.
  4. Add the fibre box if you have one. If a separate white Openreach box on the wall also has a power lead, use the splitter lead in the box to power both.
  5. Plug in a corded phone. Keep 1 corded phone plugged into the hub's phone socket. Cordless bases need mains power, corded phones don't.
  6. Test it. Switch the socket off at the wall. The hub lights should stay on and you should still get a dial tone.
LineKeeper Hub Battery Backup unit with cables

LineKeeper™ Hub Battery Backup

4+ hours of backup · fits in 60 seconds · free UK delivery · 90-day money-back

From £89

Choose your pack

Sources and further help

How we write our guides

Written by the LineKeeper team in plain English. We check facts against Ofcom, Openreach and provider guidance, and update guides when the rules change. We sell the LineKeeper Hub Battery Backup, and we say when it isn't the right fit. About us.

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Helpful answers

Frequently asked questions

Straight answers to common questions about router ups vs power bank.

Can I leave a router UPS plugged in all the time?

Yes. LineKeeper is designed to stay plugged in, keeping itself topped up until it's needed.

Do I need an engineer to fit it?

No. Fitting takes about 60 seconds: move the hub's power lead into LineKeeper and plug LineKeeper into the hub. No app, no settings.

Is there a guarantee?

Yes. Every order has a 90-day money-back guarantee and free tracked UK delivery.

Keep your line on through the next power cut

From £89 (was £178). Free tracked UK delivery, 90-day money-back, fits in 60 seconds.

Choose your pack
Free delivery90-day guarantee